Tuxedo Wholesaler

1331 West Melinda Lane
Phoenix, AZ 85027
Toll Free: 800-828-2802
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Company Information
OUR REDI-SHIP PROGRAM
The Redi-Ship program has a wide variety of products available for immediate delivery.
Redi-Ship orders are shipped to you within four business days of receipt of completed paperwork including all sizing and method of payment. Delivery times vary by location and can be expedited via FedEx air services.
Redi-Ship dresses are available in black only in either Preferred knit or Classical micro fiber or both as indicated. Dresses are in stock in sizes 0 thru 26 in regular lengths. Regular length accommodates everyone up to 5'8" tall.
For long and extra long gowns and sizes 28 thru 40 allow two weeks.
Long gowns (5’8” thru 5’ 10”), Extra long gowns (5’ 11” thru 6’ 0”).
Long and extra long gowns are an additional $7.50 charge.
The symphony concert skirt is available in children's and adult sizes XS thru 2XL.
Men's polyester coats are available in sizes 34S thru 54L. Poly Comfortfit adjustable pants from size 27 thru 52. Men's shirts are available from size 13 ½" neck thru 21" inch neck, Ladies wing collar blouses are available in sizes 2 thru 20. Men's "Signature" fullback vest is available in sizes XS thru 3XL. For all other sizes larger or smaller allow two weeks for delivery.
Please contact a sales representative with any questions you may have.
RENTALS
We prepare your rental with hanger tags to identify each individual's outfit for ease of distribution.
The rental term is for the school year, September 1st through June 15th. The rental price is not prorated.
We will exchange any rental garment at any time during the rental period to assure a proper fit, all you pay are the shipping charges inbound and outbound. Please allow enough time to meet your next performance date. To avoid an additional rental charge all exchange items must be returned to Tuxedo Wholesaler within 30 days of shipment of the replacement goods.
Normal wear and tear is expected on rented garments but should garments be damaged or permanently altered, they will be returned to you along with a billing for the replacement price. This includes, but is not limited to, iron damage, any type of glue, (including iron in hem tape or stitch witchery), tears, holes, or cutting off garment for convenient hemming.
We do not hem rental pants to requested lengths, however we do choose pants from our inventory as close to that length as possible.
If you would like your pants hemmed to your ordered lengths there is a $10.00 charge.
Hems: Garments like gowns, skirts, and trousers are delivered to you with a finished edge without a hem. For trousers, we are happy to hem to your specified measurements for a $7.50 charge at your request. We are unable to hem gowns, as they require a personal fitting for a proper “uniform” hem.
SAMPLES
Sample garments or sample swatches are available for your review. To request any sample of our offered garments choose what you would like to see, choose an average size, and preferred color. Place order here on line or call us toll free at 800-828-2802. We will come as close to your choices as possible, reasonable substitutions in size and color should be expected. Return of garments for credit is expected no later than 30 days from shipping date. All samples are shipped ground at Tuxedo Wholesaler's expense. If a faster option is requested, the costs of shipping will be the responsibility of the client.
The garments may be obtained with an approved school purchase order or charge card. Samples need to be returned in new condition within 30 days of shipping date, Upon receipt of returns, credit will be issued to the account or charge card.
Please remember that these garments are for visual and try on purposes only. Garments must be returned in the same condition as we sent them, or the client will pay for any damaged garment, including wear, while in their possession.
QUOTES AND BIDS
QUOTATIONS:
Quotations are provided free of charge and are valid for 30 days unless otherwise specified.
BIDS:
If a bid is required by your school district we will work with you to help you qualify our apparel and provide the details necessary to submit your bid request for Concert Attire by Tuxedo Wholesaler garments.
SIZING YOUR ORDER
We provide a measurement form and an example of how to measure both here on line and in our printed catalog. We also have a fitting video available online. We are more than happy to size your order for you. If you prefer to do the sizing we have made size charts available for you here on line. It is important that the measurements you use are accurate. We recommend that members be measured wearing lightweight clothing such as dancewear or T-shirts. Follow the guidelines of the How To Order information provided here on line or in our printed catalog. Each catalog item has a chart numerical listing to help identify the correct chart to use.
For large groups the most recommended method for sizing your order is a Fitting stock. This is basically purchasing one of each size within the requirements from your measurement chart. Have each member try on the size most likely to fit and then choose the size they want. Just like at the department store. Call your Sales Associate for more information. For gown and skirt lengths note the request for height. Ladies over 5'8" will need a long, ladies over 6' will need an extra long gown. All gowns can be cut knee, tea or mini length upon request. A special cut charge will apply. No returns or exchanges accepted on special cut gowns. We do recommend basing your size selection on our size charts instead of what you normally wear in another brand or manufacturer. Please feel free to contact our helpful sales associates with any questions you may have at 1-800 –828- 2802.
HEMS Garments like gowns, skirts, and trousers are delivered to you with a finished edge without a hem. For trousers we are happy to hem to your specified measurements for a $10.00 charge at your request. We are unable to hem gowns, as they require a personal fitting for a proper "uniform" hem.
For those members that may be larger than the size range of our charts for items manufactured by Tuxedo Wholesaler a custom size garment can be made with an additional special order charge of $20.00. We also can provide special cut garments for maternity or special situations. In these circumstances it would be best to consult with a Sales Associate for best accuracy and appropriate measuring information. If you have any questions call us toll free at 1-800-828-2802.
PLACING YOUR ORDER
Carefully complete the measurement and order forms. Measurements are used to determine what size you need, so please measure carefully. We are happy to size your order for you. If you have any questions please call us toll free at 800-828-2802.
  1. On line: Make your selection from the drop down menu in our catalog. Select a product, then select a thumbnail photo, then place your order and follow the shopping cart instructions.
  2. Interactive Forms: Group or multiple group orders can use our Interactive Order Form and Interactive Measurement Form to prepare your order on your own computer at your convenience.
  3. Phone: Call toll free 1-800-828-2802 from 8 a.m. to 4 p.m. Mountain standard time (Arizona does not participate in daylight savings time)
  4. FAX: Toll free 1-888-456-2233 (24 hours each day, every day)
  5. Retain a copy of your completed order form, purchase order or charge card information.
We do not sell or supply your personal information to anyone.
SHIPPING AND DELIVERY
Ordering through your group or organization may save you shipping charges.
PURCHASE: We ship all orders by Federal Express (FedEx) ground service unless otherwise specified. All rates are for the contiguous United States. Holidays and weekends are not included in the delivery time. We suggest you place your order as soon as possible as processes may take 3 days to 4 weeks plus shipping time. All shipping charges will be added and charged to your order and the client is responsible for all shipping costs.
Ground shipping 8% of order, $12.95 minimum
3 Day Select 10% of order, $19.95 minimum
2 Day Air 15% of order, $24.95 minimum
Overnight Air 20% of order, $44.95 minimum
All other services call for rates.
RENTALS:All rental shipping and handling charges will be charged by weight. All shipping charges are the responsibility of the client. If a split shipment is approved by the client available items will ship when ready all other items will be backordered. Written split shipment approval is required.
PAYMENTS
You may choose from these convenient payment plans:
PREPAY: By check, credit card or money order. Credit card payment does not apply for pre-payment discounts. Orders of $1500 or more receive a 5% discount with prepay by check or money order.
PURCHASE ORDER: Send (FAX or mail) a school purchase order with your order. OAC will receive terms of Net 30 Days. We must receive a copy of the purchase order prior to shipment.
CHARGE CARD: We accept Visa, MasterCard, American Express, and Discover.
All shipping charges are the responsibility of the client
QUESTIONS
You may e-mail your questions to questions@tuxedowholesaler.com or FAX with your questions toll free 1-888-456-2233, 24 hours a day, every day. We answer our email and FAX mail during our regular work hours of 8:00AM to 4:00PM, Monday through Friday, Mountain standard time (Arizona does not participate in daylight savings time)
Or call us with your questions toll free 1-800-828-2802 from 8 a.m. to 4 p.m. Mountain standard time. Our Sales Associates will be happy to answer any questions you have.
EXCHANGES AND RETURNS
Please check your order carefully upon arrival.
Should you need to exchange or return an item, remember: items must be returned within 30 days of shipping date, unused, labels intact and un-altered. Please contact your Sales Associate to place exchange orders. Returns may be subject to a restocking fee including special cut charges. Special ordered garments are non-returnable, non-refundable and non-exchangeable.
  1. We will exchange any rental garment at any time during the rental period to assure a proper fit, all you pay are the shipping charges inbound and outbound. Please allow enough time to meet your next performance date. To avoid an additional rental charge all exchange items must be returned to Tuxedo Wholesaler within 30 days of shipment of the replacement goods. to Tuxedo Wholesaler within 30 days of shipment of the replacement goods.
  2. Include the RA (Return Authorization) form with your shipment along with your full account name, address and contact name. Write the RA number on the outside of the box in 2" letters. Ship by any method that allows you to trace the package. All shipping charges are the responsibility of the client.
  3. We urge you to ship back to us any returns or exchanges as soon as possible in order to have your account adjusted where necessary. Contact your Sales Associate for all exchange orders.
SPECIAL ORDERS OR CUSTOMIZED ORDERS
All gowns can be cut tea length or knee length upon request. A special cut charge will apply. For those members that may be larger than the size range of our charts for items manufactured by Tuxedo Wholesaler a custom size garment can be made with an additional special order charge of $20.00. We also can provide special cut garments for maternity or special situations. Under these circumstances it would be best to consult your Sales Associate for a list of required measurements. If you are 5'8” or taller your gown will require extra length for an additional charge of $7.50. Gowns size 30 and above require an additional $20.00 Oversize Charge. No returns or exchanges accepted on special cut gowns.
If you have special requests, please speak to your Sales Associate for information at 1-800-828-2802. Such requests may be a specific color not shown, a discontinued item, a different sleeve choice, special length preferences, etc., special measurements may be required so measure carefully and give us all the measurements we need. Remember, we are trying to make something special for someone we do not see. There are no exchanges, returns or refunds on “special ordered” or “customized” garments.
Customized merchandise includes anything beyond the boundaries of the on-line or printed materials. This includes, but is not limited to, custom variations of stock items, colors, fabrics, or sizes.
If the need arises to cancel all or part of a special order or customized order a written cancellation request must be received prior to your scheduled cut date to be accepted. If a cancellation request is received after the scheduled cut date the request would be refused and the client would be responsible for the purchase of all garments cut. Sorry, but no returns can be accepted on custom merchandise. Re-orders are accepted in any quantity, all prices and surcharges will apply; delivery will be subject to time available. Special orders or customized orders may require a little more time for completion.
Re-orders of garments or colors that are no longer featured here on line or in our printed catalog in most styles is possible. We continue to make available all garments designed and built by Tuxedo Wholesaler for as long as you want to order them. All garments made by Tuxedo Wholesaler are made in America by patterns designed and owned by Tuxedo Wholesaler. If you have seen or purchased a garment in the past and do not see it in the current catalog, call us and in most cases we can provide it for you. This includes gowns, below knee length gowns, knee length gowns, blouses, vests, spencers, sashes, jazz cummerbunds, and skirts.
For availability you may e-mail a list of exact sizes of the items you are interested in and we will check availability for you. Or, call us toll free at 1-800-828-2802 or FAX (1-888-456-2233).
PRICE CHANGES
Prices are occasionally incorrect due to typographical errors or rare price changes during the catalog year. If there is an unexpected price change during the catalog year the client will be notified when placing their order, and /or prior to shipment.
DYE LOTS
Although we make every attempt to keep dye lots consistent we cannot guarantee exact dye lot matches on fill in orders. It is our experience that most slight variations will go unnoticed by performers or audience members. Dye lot variations are beyond our control and we are unable to guarantee an exact match on re-orders. We will send swatches on request for any garments you are considering. If you are re-ordering please check your order upon receipt and before altering to see if there are any unacceptable variations in dye lot.
COLOR
Due to translations in any given media is not possible to maintain colors correctly either here on line or in our printed material. For absolute accuracy in color we will send swatches upon request for no charge, for any of our fabric options.
AVAILABILITY AND CONTINUITY
It is our commitment to each client to continue to make available all garments designed and built by Tuxedo Wholesaler for as long as you want to order them. All garments made by Tuxedo Wholesaler are made in America by patterns designed and owned by Tuxedo Wholesaler. If you have seen or purchased a garment in the past and do not see it in the current catalog, call us and in most cases we can provide it for you. This includes gowns, below knee length gowns, mini gowns, blouses, vests, spencers, sashes, jazz cummerbunds, and skirts. Occasionally a fabric will no longer be available. We do everything possible to find a replacement that is the same or similar. In most cases we are able to find a replacement that will be satisfactory.
For availability you may e-mail a list of exact sizes of the items you are interested in and we will check availability for you. Or, call us toll free at 1-800-828-2802 or FAX (1-888-456-2233) with size or measurement information and we will be able to answer any question you may have. Our average delivery time is two to six weeks depending on the time of year. For best service, order as soon as possible.
Hems: Garments like gowns, skirts, and trousers are delivered to you with a finished edge without a hem. We are happy to hem pants at your specified measurements for a $7.50 charge at your request. We are unable to hem gowns, as they require a personal fitting for a proper “uniform” hem.